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Privacy policy

Last updated: 18/02/2025

At Eservus, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard the personal information you provide on our website.

Information We Collect
We may collect the following types of information:
•    Personal Data: If you contact us through our website, we collect your name, email address, country, phone number, subject, and message details. We may additionally collect your LinkedIn profile information, company name, team size, current stage, project details, vertical, use case, funding information, and pitch deck.
•    Usage Data: Information on how you use our website, such as your IP address, browser type, visit duration, and pages accessed.
•    Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and for marketing purposes.

How We Use Your Information
We use the personal information you provide for the following purposes:
•    To respond to your inquiries, requests, or applications as submitted through our website
•    With your consent, to send you marketing communications and promotional offers related to our services
•    To provide, operate, and maintain our website
•    To improve, personalize, and expand our website and services
•    To analyze website usage and understand how you use our website
•    To develop new products, features, and functionality
•    To communicate with you about our website, products, and services
•    To find and prevent fraud or misuse of our services
We will only use your personal information for the purposes you have consented to or as necessary to provide the services you requested.

Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Information Sharing
We may share your personal information with the following third-party service providers:
•    HubSpot (for marketing and communication purposes)
•    Google Analytics and Google Tag Manager (for website analytics)
We do not sell, rent, or share your personal information with any other third parties for their own marketing purposes without your explicit consent.

Data Transfers and Storage
Your personal information may be transferred to and stored on servers located outside of Netherlands, including in the United States and other countries. We take appropriate measures to ensure the security and protection of your personal information during such transfers and storage.

Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect analytics data. You can manage your cookie preferences through our cookie banner or by adjusting your browser settings.

Children's Privacy
Our website is not intended for use by children under the age of 16. We do not knowingly collect personal information from children without parental consent.

Your Rights
Under the General Data Protection Regulation (GDPR), you have certain rights regarding your personal information, including the rights to access, rectify, erase, restrict processing, object to processing, and data portability. You can exercise these rights or raise any concerns about our data practices by contacting us at the email address provided below.

Changes to this Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website.

Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Eservus
Wissingstraat 9
2628ZR Delft
The Netherlands  
Contact form: https://www.eservus.eu 
 
Terms and conditions
Last updated: 18/02/2025

Acceptance of Terms

Welcome to the website of Eservus ("Company", "we", "us", "our"). By accessing or using this website in any manner, including but not limited to visiting, browsing, or submitting information, you agree to be bound by these Terms and Conditions ("Terms"), which govern your access to and use of the website. If you do not agree to these Terms, you must not access or use this website.

About Eservus
Eservus is a consultancy company based in The Netherlands. The Company provides services in the area of sales and marketing. The purpose of this website is to provide information about the Company and its services and to allow interested parties to request further information.

Intellectual Property Rights
This website and all its content, including but not limited to text, graphics, images, logos, buttons, icons, software, and other materials, are the property of Eservus or its licensors and are protected by intellectual property rights laws. You may not modify, copy, distribute, transmit, display, reproduce, publish, license, create derivative works from, transfer, or sell any information or materials obtained from this website without the prior written consent of the Company.

User Conduct
You agree to use this website only for lawful purposes and in a manner that does not infringe or violate the rights of the Company or any third party. You shall not engage in any activity that disrupts or interferes with the website or its servers or networks.

Privacy and Data Protection
Eservus respects your privacy and is committed to protecting your personal information. Please refer to our Privacy Policy, for information on how we collect, use, and safeguard your personal data.

Limitation of Liability
In no event shall Eservus or its affiliates, directors, officers, employees, agents, or representatives be liable for any direct, indirect, incidental, consequential, special, punitive, or exemplary damages, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses, resulting from or in connection with the use or inability to use this website or its content, even if the Company has been advised of the possibility of such damages.

Disclaimer
This website and its content are provided "as is" and "as available" without any warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of The Netherlands. Any disputes arising out of or in connection with these Terms or your use of this website shall be subject to the exclusive jurisdiction of the courts of The Netherlands.

Modifications
Eservus reserves the right to modify or change these Terms at any time without prior notice. Your continued use of this website following any such modifications or changes shall constitute your acceptance of the updated Terms.

Entire Agreement
These Terms, together with our Privacy Policy and any other legal notices or documents published on this website, constitute the entire agreement between you and Eservus concerning your use of this website.

Submission of Contact and Meeting forms
If you choose to submit your personal details or any other materials (collectively, "Submitted Materials") to Eservus through this website, you agree that such Submitted Materials shall be deemed non-confidential and non-proprietary. The Company shall have no obligation to review, consider, or respond to any Submitted Materials, and shall have no liability for any loss or damage resulting from the submission of such materials.
By submitting any Submitted Materials, you grant Eservus a perpetual, irrevocable, worldwide, non-exclusive, royalty-free license to use, reproduce, display, perform, adapt, modify, distribute, and create derivative works from such Submitted Materials for the purpose of evaluating and processing your submission.

External Links
This website may contain links to third-party websites or resources. Such links are provided solely as a convenience to you and do not imply endorsement or association with the linked websites or resources by Eservus. The Company is not responsible for the content, accuracy, or availability of any external websites or resources, and shall not be liable for any damages or losses arising from your use of such external websites or resources.

No Investment or other kind Advice
The information and content provided on this website are for informational purposes only and should not be construed as investment or any other kind of advice. Eservus does not provide any investment or other kind of advisory services through this website. You should consult with professional advisors before making any investment or other decisions.

Termination and Suspension
Eservus reserves the right, at its sole discretion, to terminate or suspend your access to this website, in whole or in part, at any time and without prior notice, if you violate these Terms and Conditions or engage in any prohibited activities.

Severability
If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Changes to the Website
Eservus reserves the right to modify, suspend, or discontinue this website or any part of its content or functionality at any time, with or without notice.
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Eservus
Wissingstraat 9
2628ZR Delft
The Netherlands  
Contact form: https://www.eservus.eu


Cookie Policy
Last updated: 18/02/2025

This Cookie Policy explains how Eservus ("we", "us", or "our") uses cookies and similar technologies on our website (www.eservus.eu).

What are Cookies?
Cookies are small text files that are stored on your computer or mobile device when you visit a website. They allow the website to recognize your device and remember certain information about your preferences or past actions.

How We Use Cookies
We use cookies for various purposes, including:
1.    Essential Cookies: These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility. You cannot disable these cookies.
2.    Analytics Cookies: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. We use Google Analytics and Google Tag Manager for this purpose.
3.    Functionality Cookies: These cookies enhance the website's functionality by remembering your preferences, such as language or region.
4.    Marketing Cookies: These cookies are used to deliver relevant advertisements and marketing communications to you based on your interests and browsing behavior. We may use services like HubSpot for this purpose.

Personal Information We Collect
If you contact us through our website, we may collect your name, email address, country, phone number, subject, and message. We may additionally collect your LinkedIn profile, company name, and team member information.

How We Use and Share Personal Information
We use the personal information you provide to respond to your inquiries, provide requested content or services, and for marketing and analytics purposes (if you have opted in to these activities).
We may share your personal information with HubSpot for marketing purposes and with Google for analytics purposes. We do not share your personal information with any other third parties.

Data Protection Rights
You have the right to access, rectify, erase, or restrict the processing of your personal information, as well as the right to object to the processing of your personal information and the right to data portability. You can exercise these rights by contacting us: 
Contact form: https://www.eservus.eu

Cookie Preferences
You can manage your cookie preferences through the cookie banner on our website. You can opt-in or out of marketing and analytics cookies at any time by clicking the cookie icon in the bottom left of the screen.

Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We recommend that you review this Cookie Policy periodically for any updates.

Contact Us
If you have any questions or concerns about this Cookie Policy or our use of cookies, please contact us. www.eservus.eu 

Legal Bases for Data Processing
We process personal information based on our legitimate interests, the performance of a contract, and compliance with legal obligations, such as the General Data Protection Regulation (GDPR).
If you have any questions or concerns about our Cookie policy, please contact us at:
‍Eservus
Wissingstraat 9
2628ZR Delft
The Netherlands  
Contact form: https://www.eservus.eu 


Third-party services
Last updated: 18/02/2025

Eservus relies on certain third-party providers to support the operations of its website, communication with visitors and clients, and internal processes. This document outlines the third parties with whom personal data may be shared and the purposes for which it is shared.

Third-Party Services
Eservus relies on certain third-party providers to support the operations of its website, communication with visitors and clients, internal processes, and data storage. This document outlines the third parties with whom personal data may be shared and the purposes for which it is shared.

A. Website Operations
Service    Provider    Purpose
Website Hosting    Webflow    Hosting Eservus's website
Forms & Contact Forms    HubSpot    Enabling contact and investment inquiry forms on the website

B. Communication and Marketing
Service    Provider    Purpose
Email Services    Gmail    Email communication
Marketing, Email & CRM    HubSpot    Marketing, lead management, and email campaigns
Website Analytics    Google Analytics    Website traffic and user behavior analysis
Tag Management    Google Tag Manager    Managing website tags and tracking codes
Eservus may share personal information such as names, email addresses, phone numbers, company information, and other contact details provided by website visitors with HubSpot for marketing, lead management, and form submissions, and with Google Analytics and Google Tag Manager for website analytics and tracking, subject to the visitor's consent.

Data Processing Agreements
Eservus maintains data processing agreements with the third-party providers listed above to ensure adequate levels of data protection and compliance with applicable regulations, including the EU General Data Protection Regulation (GDPR).

Legal Bases for Data Processing
Eservus relies on the following legal bases for data processing:
•    Consent (for marketing and non-essential processing activities)
•    Legitimate interests (for website analytics and essential processing activities)
•    Contractual necessity (for processing related to service provision)

User Rights and Processes
Eservus's website includes a cookie banner that allows visitors to manage their preferences for data processing and tracking. Visitors can opt-in or opt-out of marketing and analytics at any time by using the cookie preferences tool.
Users can exercise their data protection rights, such as access, rectification, erasure, or data portability, by contacting Eservus.
For more information about Eservus's data processing practices, please refer to the company's Privacy Policy available on the website. If you have any questions or concerns about these Third-party services, please contact us at:
Eservus
Wissingstraat 9
2628ZR Delft
The Netherlands  
Contact form: https://www.eservus.eu